Frequently Asked Questions


What Shipping Methods Are Available?

International, Domestic (Express and Standard Shipping)

Do You Ship Internationally?

Yes! World Wide Shipping Available

How Long Will It Take To Get My Package?

All Express shipments are sent through reputed courier service providers such as DHL, USPS, UPS, or FedEx service depending on Country and Location, which usually delivers in 5-7 business days. We use DHL e-commerce for standard Shipping, usually delivers in 18-20 days business days. Domestic Shipping in 2-3 business days


What Payment Methods Are Accepted?

We accept all major Credit and Debit Cards. Our Pay Pal account ID is:, Telegraphic Transfer – TT Email us at: for more information and Bank Details.

Is Buying On-Line Safe?

Yes! Buying from Shyama Gems is very safe . Read Terms and Conditions for more.

Order & Retunrs

How do I place an Order?

Any Member who wishes to purchase an item from the Website can choose from the selection of GEMSTONE available on the Website and add it to the shopping cart. All orders are considered complete only after the payment has been received by SHYAMA GEMS

How Can I Cancel Or Change My Order?

Please mail us at :

Do I need an account to place an order?

Only registered Members can make purchases online. If a User wishes to make the purchase, the User will be required to register with the website after adding the item to the shopping cart.

How Can I Return a Product?

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 3 days of receiving your order. “Money-back Guarantee” You can return your product for store credit, a different product, or a refund to the 90% payment method.

How Long Will It Take To Dispatch Order?

Usually 1-3 Days



Minimum Order Quantity of that particular Gemstone


How does Shyama Gems Affiliate Programme work?

Shyama Gems Affiliates can earn commissions (a percentage of revenue) on qualifying sales that result from featuring links to Shyama Gems products and other Shyama Gems content on their website and social media and after qualifying sale commission on sales attributed to their account during (28 Days )period.

Who is eligible for Shyama Gems Affiliate Program?

Shyama Gems offers to a wide range of audiences. All affiliates are welcome to apply for affiliate , however, certain profiles aren't eligible for the program at this point. Spam will be blocked itself so please don't spam.

How do commissions work?

Commission is earned on each qualifying sale (excluding tax, delivery, returns and cancellations). Time Period is 28 days: affiliates will receive a commission on sales attributed to their account during this period

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